Frequently Asked Questions
Everything you need to know about shopping with Uncle Wiener’s Wholesale.
How do you offer such low prices compared to other retailers?
At Uncle Wiener’s Wholesale, we specialize in bulk acquisitions, liquidations, and direct sourcing. By cutting out middleman markups and focusing on high-volume turnover, we pass those massive savings directly to our customers.
What are your shipping and delivery options?
We offer shipping across the country for most items. Large equipment and heavy machinery may require freight shipping or local pickup. Shipping costs are calculated at checkout based on the weight and dimensions of your order.
What is your return policy?
We offer a 14-day return policy on most unused and unopened items in their original packaging. Please note that certain clearance and 'as-is' liquidation items are final sale. Contact our support team for a Return Authorization before sending items back.
Do you offer warranties on your products?
Many of our new products come with a standard manufacturer's warranty. For liquidation or specialty items, we provide a 30-day functional guarantee to ensure your product works as described upon arrival.
Can I pick up my order in-store?
Yes! We offer free local pickup at our warehouse locations. Simply select the 'Local Pickup' option during the checkout process and wait for an email notification that your order is ready.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers. For large-scale commercial orders, please contact our sales department for invoicing options.